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Solutions to Common Problems
BROWN STREAKS AND SPECKS ON CERAMIC GLASS COOKTOP
SURFACE
Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
instructions under General Care & Cleaning.
Cleaning materials not recommended for ceramic-glass cooktop have been used. Use
recommended cleaners and cleaning method. See Ceramic-Glass Cooktop section in
this Owner’s Guide.
AREAS OF DISCOLORATION ON CERAMIC GLASS COOKTOP
SURFACE
Mineral deposits from water and food. Wet surface with water and sprinkle on a cooktop
cleaning creme. Scrub with a clean damp paper towel until the stain disappears. Wipe
remaining paste away, then apply a small amount of cooktop cleaning creme and polish
with a clean paper towel. Use cookware with clean, dry bottoms. See Ceramic-Glass
Cooktop section in this Owner’s Guide.
METAL MARKS ON CERAMIC GLASS COOKTOP SURFACE
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a mildly abrasive cleanser to remove marks.