0
Owner's of the Weber Gas Grill Weber Genesis S-330 Natural Gas Grill W/ Side Burner gave it a score of 0 out of 5. Here's how the scores stacked up:
6
WARRANTY
Thank you for purchasing a Weber
®
product. Weber-Stephen Products LLC, 200 East Daniels Road,
Palatine, Illinois 60067-6266 (“Weber”) prides itself on delivering a safe, durable, and reliable product.
This is Weber’s Voluntary Warranty provided to you at no extra charge. It contains the information you
will need to have your Weber
®
product repaired in the unlikely event of a failure or defect.
Pursuant to applicable laws, the customer has several rights in case the product is defective. Those
rights include supplementary performance or replacement, abatement of the purchasing price, and
compensation. In the European Union, for example, this would be a two-year statutory warranty
starting on the date of the handover of the product. These and other statutory rights remain
unaffected by this warranty provision. In fact, this warranty grants additional rights to the Owner
that are independent from statutory warranty provisions.
WEBER’S VOLUNTARY WARRANTY
Weber warrants, to the purchaser of the Weber
®
product (or in the case of a gift or promotional
situation, the person for whom it was purchased as a gift or promotional item), that the Weber
®
product is free from defects in material and workmanship for the period(s) of time specified below
when assembled and operated in accordance with the accompanying Owner’s Guide. (Note: If you lose
or misplace your Weber
®
Owner’s Guide, a replacement is available online at www.weber.com, or such
country-specific website to which Owner may be redirected.) Under normal, private single family home
or apartment use and maintenance, Weber agrees within the framework of this warranty to repair
or replace defective parts within the applicable time periods, limitations and exclusions listed below.
TO THE EXTENT ALLOWABLE BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED ONLY TO THE
ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT IN THE
CASE OF GIFTS AND PROMOTIONAL ITEMS AS NOTED ABOVE.
OWNER’S RESPONSIBILITIES UNDER THIS WARRANTY
To ensure trouble-free warranty coverage, it is important (but it is not required) that you register your
Weber
®
product online at www.weber.com, or such country-specific website to which Owner may be
redirected). Please also retain your original sales receipt and/or invoice. Registering your Weber
®
product confirms your warranty coverage and provides a direct link between you and Weber in case we
need to contact you.
The above warranty only applies if the Owner takes reasonable care of the Weber
®
product by following
all assembly instructions, usage instructions, and preventative maintenance as outlined in the
accompanying Owner’s Guide, unless the Owner can prove that the defect or failure is independent
of non-compliance with the above mentioned obligations. If you live in a coastal area, or have your
product located near a pool, maintenance includes regular washing and rinsing of the exterior surfaces
as outlined in the accompanying Owner’s Guide.
WARRANTY HANDLING / EXCLUSION OF WARRANTY
If you believe that you have a part which is covered by this Warranty, please contact Weber Customer
Service using the contact information on our website (www.weber.com, or such country-specific
website to which Owner may be redirected). Weber will, upon investigation, repair or replace (at its
option) a defective part that is covered by this Warranty. In the event that repair or replacement are not
possible, Weber may choose (at its option) to replace the grill in question with a new grill of equal or
greater value. Weber may ask you to return parts for inspection, shipping charges to be pre-paid.
This WARRANTY lapses if there are damages, deteriorations, discolorations, and/or rust for which
Weber is not responsible caused by:
• Abuse, misuse, alteration, modification, misapplication, vandalism, neglect, improper assembly or
installation, and failure to properly perform normal and routine maintenance;
• Insects (such as spiders) and rodents (such as squirrels), including but not limited to damage to
burner tubes and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes, earthquakes, tsunamis or surges, tornadoes or
severe storms.
The use and/or installation of parts on your Weber
®
product that are not genuine Weber parts will void
this Warranty, and any damages that result hereby are not covered by this Warranty. Any conversion of
a gas grill not authorized by Weber and performed by a Weber authorized service technician will void
this Warranty.
PRODUCT WARRANTY PERIODS
Cookbox:
10 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
Lid assembly:
10 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
Stainless steel burner tubes:
10 years, no rust through/burn through
Stainless steel cooking grates:
5 years, no rust through/burn through
Stainless steel Flavorizer
®
bars:
5 years, no rust through/burn through
Porcelain-enameled cast iron cooking grates:
5 years, no rust through/burn through
All remaining parts:
2 years
DISCLAIMERS
APART FROM THE WARRANTY AND DISCLAIMERS AS DESCRIBED IN THIS WARRANTY STATEMENT,
THERE ARE EXPLICITLY NO FURTHER WARRANTY OR VOLUNTARY DECLARATIONS OF LIABILITY
GIVEN HERE WHICH GO BEYOND THE STATUTORY LIABILITY APPLYING TO WEBER. THE PRESENT
WARRANTY STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE SITUATIONS OR CLAIMS WHERE
WEBER HAS MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE APPLICABLE PERIODS OF THIS WARRANTY. NO OTHER
WARRANTIES GIVEN BY ANY PERSON, INCLUDING A DEALER OR RETAILER, WITH RESPECT TO
ANY PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”), SHALL BIND WEBER. THE EXCLUSIVE
REMEDY OF THIS WARRANTY IS REPAIR OR REPLACEMENT OF THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY SHALL RECOVERY OF ANY KIND BE GREATER
THAN THE AMOUNT OF THE PURCHASE PRICE OF THE WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO YOU AND YOUR
PROPERTY AND/OR TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE MISUSE OR
ABUSE OF THE PRODUCT OR FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY WEBER IN THE
ACCOMPANYING OWNER’S GUIDE.
PARTS AND ACCESSORIES REPLACED UNDER THIS WARRANTY ARE WARRANTED ONLY FOR THE
BALANCE OF THE ABOVE MENTIONED ORIGINAL WARRANTY PERIOD(S).
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY HOME OR APARTMENT USE ONLY AND DOES
NOT APPLY TO WEBER
®
GRILLS USED IN COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS
SUCH AS RESTAURANTS, HOTELS, RESORTS, OR RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN OF ITS PRODUCTS. NOTHING CONTAINED
IN THIS WARRANTY SHALL BE CONSTRUED AS OBLIGATING WEBER TO INCORPORATE SUCH
DESIGN CHANGES INTO PREVIOUSLY MANUFACTURED PRODUCTS, NOR SHALL SUCH CHANGES BE
CONSTRUED AS AN ADMISSION THAT PREVIOUS DESIGNS WERE DEFECTIVE.
WEBER-STEPHEN PRODUCTS LLC
Customer Service Center
2900 Golf Road
Rolling Meadows, IL 60008
U.S.A.
For replacement parts, call:
1-800-446-1071
Find Your Products By Category
Please Login
