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Solutions To Common Problems
Ice Dispenser
Problem Cause Correction
Dispenser will not
dispense ice.
•Water supply is not
connected.
•Householdwaterlineto
the refrigerator is kinked.
•Ice storage container is
empty.
•Freezer temperature is set
too warm.
•Householdwaterlinevalve
is not open.
•Freezer door is not closed.
•Ice dispensing arm has
been held in for more than
4-5 minutes.
•Connect water supply (see Connecting The Water Supply
section).
•Unkink the water line. If it is a copper line, it should be
replacedbecauseofpossibleleaksatthekink.Acopper
line should be coiled behind the unit to avoid kinking.
•Ensure ice maker is turned on. When the first supply of
ice is dropped into the container, the dispenser should
operate.
•Turn freezer control to a higher setting so that ice cubes
will be made. When first supply of ice is made, dispenser
should operate.
•Openhouseholdwaterlinevalve.Allowsufcienttime
for the ice to be made. When ice is made, the dispenser
should operate.
•Ensure freezer door is closed. (See Problem Section,
Opening/Closing of Doors/Drawers)
•Motor is overloaded. Motor overload protector will reset in
approximately 3 minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
•Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
•Ice cubes are jammed
between ice maker and
back of ice container.
•Ice cubes are frozen
together.
•Ice cubes are hollow or
smaller than normal.
•Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper position.
When new ice is made, dispenser should operate.
•Remove ice cubes that are jamming the dispenser.
•Use the dispenser often so that cubes do not freeze
together.
•The ice & water filter cartridge could be clogged. Replace
the filter cartridge. Dispensing system operates best at 30-
100 psi water pressure. Well water pressures should fall
within this range.